Privacy Policy

Introduction

Welcome to https://tesla-headlight-alignment.collision-talk.com (hereafter referred to as “Tesla Headlight Alignment” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, manage, and protect the personal data of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website, https://tesla-headlight-alignment.collision-talk.com.
Mobile applications and software developed by us.
Online services provided through our platform.
Any other products or tools we offer that may require personal data collection.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the practices when users:

Utilize our applications and services as authorized users.
Visit and interact with our websites linked to this policy.
Communicate with us via email, phone, or text/SMS, including subscribing to newsletters or promotional messages.

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: This includes user names, passwords, and contact details associated with your account on our platform.
Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
Financial Data: We may collect financial records to facilitate payments, refunds, or other monetary transactions.
Purchase Information: Details about products and services purchased from us, including quantities, dates, and pricing.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data may be collected for analytics and service improvement.
Location Data: With your consent, we access location information to provide personalized content or services.
Feedback: User-provided reviews, comments, and survey responses help us enhance our products and services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (subject to their privacy settings).
Product Information: Details about the products you interact with on our site, including preferences and usage patterns.

We gather this data through direct user input, automated tracking technologies, and in some cases, third-party service providers who assist us in data collection and processing.

Cookies

Cookies are small text files placed on your device to enhance your experience on our website. We use cookies for several purposes:

Strictly Necessary: These ensure the basic functionality of our site and services.
Preference: Cookies store user preferences, allowing us to provide tailored experiences.
Analytics: They enable us to analyze traffic patterns, track usage, and improve our website’s performance.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes legal requirements and business needs, such as:

Maintaining user accounts and providing customer support.
Processing transactions and delivering services.
Complying with tax and accounting obligations.
Analyzing website performance and improving our products.

Once the data is no longer required for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

Protecting your personal data is a top priority. We implement robust security measures to safeguard information:

Encryption: Data transmission and storage are encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
Restriction: Limit the use and processing of your data under specific circumstances.
Data Portability: Receive a copy of your data in a structured format for reuse.
Objection: Object to the processing of your data for certain purposes.
Non-Discrimination: Be free from discriminatory actions based on your exercise of privacy rights.
Appeals and Complaints: File complaints with supervisory authorities and seek redress for data protection violations.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your requests promptly and in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the revised policy will take effect immediately after publication. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

Email: [email protected]
Postal Address: Tesla Headlight Alignment Privacy Team, [Address], [City, State, Zip Code]